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Owned by Nicolette

A soft, supportive space for hairstylists navigating the emotional realities of life behind the chair.

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6 contributions to The Empathetic Stylist Society
How do we set boundaries with our clients?
Today I was thinking, how do we set emotional boundaries with our clients? Do we continue to listen to their trauma? Do we help them fix their situation? What is the best way to go at a situation like this? First off, WE ARE NOT THERAPISTS. Let’s start off with that mindset. | Here’s an example: | For me when I come across a client that is trauma dumping or is about to right away I put up this visualized emotional boundary around me and say : “I’m not going to absorb this story and this is not my problem to fix.”. “I am protected” . Yes listen to your client, hold space for them but don’t put yourself in their shoes. You’re still their Hairstylist. The end result of the appointment is still just about their hair. ✨BONUS: ✨ When I hold space for a client . I let them speak, talk, cry etc. Then I bring it back to their Hair. I let them know … “Hey, I hear you. I can’t make you feel better about that situation but I can make you feel better through your hair. What is our goal for hair today?” This allows them to feel heard but then lets you take lead of the conversation. I hope this helps someone today! I want to hear your approach… How do you set boundaries? Comment below ⬇️
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How do we set boundaries with our clients?
Growth 🌱
A reminder for you today and to take into this week… You can care deeply about your clients without having to carry their emotions home with you. What helps you reset emotionally after a long day of work? There is no wrong answer , would love for us to gain some insight and perspective 🤎
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Growth 🌱
The Empathetic Stylist Society 101
Still wondering what this community is about? Click on the CLASSROOM tab to learn more about “The Empathetic Stylist Society” ! 🎉
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The Empathetic Stylist Society 101
Therapy Thursday - Check in 🫶🏽 3/12/26
Hello my fellow empathetic souls! ✨ Let’s check in a and chat ☺️ What part of doing hair drains you the most? A. Emotional conversations B. Long hours on your feet C. Unrealistic expectations from clients D. Social media pressure 🤎 COMMENT A, B, C, or D
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Therapy Thursday - Check in 🫶🏽 3/12/26
Hi!
Okay fellow stylists, I’d love some advice. Today I had two back-to-back clients arrive 15–20 minutes late without notice, and it completely threw off my schedule. I don’t run into this often, but when it does happen, how do you handle it? Do you adjust the service (like skipping the blow-dry) to stay on time, or do you just run behind for your next client? I want to be understanding, but I also want to respect my time and my other guests. Would love to hear how you all navigate this.
0 likes • Mar 4
Hi @Liliana Gusman ! This is so frustrating and stressful. I’ve had that happen to me multiple times and it just throws you off mentally and physically due to trying to stay on time. If I know I’m going to be stressed out by the time I reach my next client because of time , I just let the late client know I will have to skip the blow-dry or haircut. Usually they understand ☺️, if they don’t… that’s a another thing to navigate 🤭
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@nicolette-lugtu-7666
A soft, supportive space for hairstylists navigating the emotional realities of life behind the chair.

Active 10d ago
Joined Feb 23, 2026