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Help request: I have a client management issue.
Hello everyone, I need help with a client management issue. This client initially posted a job for creating a cold email outreach system. During our first call, he gave a lengthy presentation filled with company information that wasn't particularly relevant. He then requested an audit of procedures and asked us to build a LinkedIn outreach system. I told him that after these two initial activities, we would conclude the work and agree on a retainer arrangement. Now he's asked us to stop the scraping activities and requested optimization of a Make.com workflow for a Google Ads campaign. I have the impression this client lacks direction. Currently, he's paying $30/hour on Upwork and everything seems to be going smoothly, but I'd like to restructure the agreement with clearer terms and at a more advantageous rate. Since the initial arrangement was that we would shift to a retainer after the first phase, I reminded him of this. He replied that he doesn't have enough work for a retainer. At this point, I would like to terminate the contract with him, but I don't know the best approach for keeping my profile and metrics in good standing and how to do it. What do you recommend I do? Thank you!
1 like • 17d
@Lloit Mejia I am going to do it! Apart from the DM, is there something I need to do to finish the contract on my side? Or does he handle it and nothing needs to be done on my side? thank you!
Happy to be here
Hey Everybody! My name is Nicola, and I'm from Italy. I’m currently offering AI automation services on Upwork. So far, I’ve earned $1000 on Upwork and have had 1 client The reason I joined this community is that I want to hit 5K per month on Upwork I really think that my Upwork activity can be much better, and I have a ton to learn Outside of Upwork, I like to do these things for fun: #1: go to the cinema #2: watch Cabaret #3: reading Thanks to this amazing community!
1 like • 17d
@Lloit Mejia šŸ™
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Nicola C.
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@nicola-catalano-8999
Entrepreneur, AI automations enthusiastic

Active 1h ago
Joined Sep 14, 2025
Milano
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