Since the last week of April, I have been observing a noticeable decline in both the quantity and quality of incoming calls. This drop has significantly impacted overall conversions, which have decreased drastically during this period. A major concern is that a large proportion of these calls are being flagged as “red,” indicating serious issues in the connection process. In many cases, the calls are either not getting connected at all or are going unanswered by the home service providers specifically local numbers. This not only leads to missed business opportunities but also affects customer trust and satisfaction. Additionally, the decline in call performance appears to be largely influenced by Google’s latest update. This update seems to have affected both the volume and quality of incoming leads, resulting in reduced connectivity and engagement. I would also like to understand whether this issue is specific to my websites or if others are experiencing similar challenges. Has anyone else noticed a drop in call volume, quality, or conversions after the recent update? Any insights or shared experiences would be helpful?

For the Lead Smart Dashboard (LSD) we have 2 ways to check the payouts. 1.https://dashboard.leadsmartinc.com/reports/expected-lead-value The numbers shown represent the lowest possible payout you’ll receive. For example, many plumbing ZIPs display $12.50, but most plumbing calls in many areas actually pay closer to $20. When building the dashboard, we had the choice of showing the highest, lowest, or a range. We decided to show the lowest so that expectations are clear — if you earn more, it’s a bonus rather than a disappointment. 2. https://docs.google.com/spreadsheets/d/1ItTE71WQX6oMDUCQHCuL68cbGXnHifoMbBjrSMqIR9c/edit?usp=drivesdk These are actually payouts from last month. We can't 100% guarantee this month will be the same, but there is a high probability they will be the same this month. I update every month with previous month's data.

🚨 LeadSmart Problem: Calls Not Converting (Need Help) We are currently sending calls through LeadSmart, but facing a major issue: 👉 Calls are coming in👉 But 0 conversions / payouts 🔍 What we are seeing: • Calls connecting but ending quickly• No conversion even after multiple calls• Different campaigns tested (Electrician, Roofing, etc.)• Traffic is active, but no revenue ❗ Possible Issues: ❌ Minimum call duration not reached❌ Buyer conditions not matching (geo / intent)❌ IVR or routing problem❌ Duplicate callers❌ Tracking not firing correctly 💡 Need clarification: 1. What is the minimum call duration for conversion? 2. Are these calls reaching the correct buyer endpoint? 3. Any recent updates or changes in LeadSmart system? 4. How to verify if calls are qualified or rejected? ⚙️ We are ready to optimize from our side (traffic + targeting),but need guidance to fix this issue properly. 🤝 If anyone faced this before and solved it, please share insights. Let’s fix this together 🚀

Hi everyone! On October 28, @Matthew Zivkovic shared a post about Facebook pages and even showed the results from one of his daughter’s pages. That really inspired me so on November 4, I created my own page. I do some postings on November 7, and then completely forgot about it. Dec 3, out of nowhere, I actually received a call from that same page! Super excited and honestly so happy with the results. 🙌 A big thank you to @Matthew Zivkovic for sharing such powerful and effective methods. Your guidance really works! 😘💖

Need correct format for phone number. I have this number from leadsmart. What could be it's best format? Tel:877-369-0423 Or I need to add code? What area code I need to add?