TASK2: Product: Professional Website Development for Local Businesses Name: Sarah Mitchell Age: 38 Job: Owner of a Dental Clinic Location: Dallas, Texas, USA Backstory: I’ve been running my dental clinic for about 6 years. We have a good number of regular patients and receive new inquiries through Google, Instagram, and referrals. I have a small team, including two dentists, a receptionist, and a dental assistant. We have a basic online presence through Google and Instagram, but our website situation is not great. I know having a professional website could make us look more credible and help potential patients learn about our services and book appointments. My biggest frustration with website services: I don’t want to spend a lot of money on a website that simply looks good but doesn't actually help my clinic get more patients. I’m also worried about developers using technical language, disappearing after the website is delivered, charging me for every small change, or taking weeks to make simple updates. What I really want is a website that is professional, trustworthy, mobile-friendly, easy for patients to use, and actually helps generate appointments. I'm also busy running my clinic, so I don't want to manage the technical side myself. Ready for your interview. Ask me anything. QnA: sarah, whats your most repititive manual work now a days? Honestly, the most repetitive manual work is following up with new patient inquiries. haha how do you think my webiste service can fill this gap? Honestly, your website alone wouldn’t completely solve the follow-up problem. 😂