@Thapelo Ramoshaba Hi Thapelo, thank you for the warm welcome! No, I have not held a formal remote role before - my experience has been in-person retail sales, POS/cashier, stock management, and customer retention/support. However, I am very comfortable working with remote tools: I have handled customer support via WhatsApp, email, and phone, I am proficient in MS Office, Outlook, email correspondence, CRM-type admin, and I am disciplined, organized, and self-driven to work independently without supervision. I learn systems quickly (POS, inventory, etc.) and I am available immediately with reliable internet and power backup. I am actively upskilling for remote Customer Support / Sales / Admin Support roles and I am here to stay active, learn from the community, and contribute. Thanks again for the guidance - I will stay active! Momelezi