🚀AI Customer Feedback to Jira Automation (n8n)
This automation builds an AI-powered customer feedback intelligence pipeline using n8n, Monday.com, GPT-4o, Jira, Google Sheets, and Outlook to automate feedback analysis and reporting end to end. When triggered weekly, the workflow fetches feedback data from Monday.com and normalizes structured fields like ARR, NPS, and account details. The data is sent to an AI agent for theme classification and sentiment analysis. A weighted business impact score is calculated for each feedback item. High-impact feedback is automatically converted into Jira tasks for the product team. All processed insights are logged into Google Sheets for long-term analytics. A professional HTML executive summary report is generated automatically. The report is sent via Outlook email to stakeholders. Error alerts are triggered if any workflow step fails. Result: fully automated customer feedback analysis, prioritization, and reporting with zero manual effort.