Backstage Offers 24/7 Real-Live-Human Tech Support
Hi Everyone! Weāre super excited to tell you that Backstage has upgraded our customer support! š Now, you can get help anytimeāday or night from a real, live person. Weāve added more ways to support you so you can get the most out of your Backstage experience. - Live Chat: Need help fast? You can chat with us anytimeāday or night! - Zoom Calls: Need more help? You can schedule a video call right from the chat box. Weāre usually ready in 30 minutes or less! How Do You Use It? Super easy! We added 2 new ways to get extra help: 1. Green Button: At the top of each screen, youāll see a green button that says āLearn About ______.ā Click it to get a guided tour and learn more about whatās on that screen. 2. Black Chat Button: Right next to the green button, youāll see a black chat button. Click it to open the help screen. You can look up answers or send a message to chat with a real person.