Someone trusted you enough to pass your name along. A thank-you doesn't have to wait until closing, and it doesn't need to include the client's private details. What's your go-to: a call, a handwritten note, or something else?
A listing appointment doesn't always end with a decision. A short recap can keep the conversation clear: what you discussed, what they still need to decide, and when you'll reconnect. What does your follow-up look like?