“Based on what you’re telling me, here’s the best next step.” How does that sentence feel in your body? Use it once today - try it in a personal setting! Reply with USED it after you try.
@Kara Moll It was a listing presentation, I had him set for a listing for sale and we got to the end, I told him the next step would be for him to 'sign the contract' put the plan in place. He looked at me and said, "well, I'm not sure, I really wanted to Rent the place and not sell it. Can you do that for me?" I said, I could, would send him the Property Management Contract and he could let me know which way he wants to go. I expect something in or around March/April.
Being interrupted is one of my biggest pet peeves. To me that is saying You don't care what I have to say and only what you think matters. Yet I get at some point, others have a thought they need to put out there before it goes away, or they have been trying to predict (which is what most do- in my opinion) what your finishing of the statement will be. My husband is famous for this, I used to get really frustrated, now I just shut up, shrug my shoulders and move on. When I catch myself doing it, I feel bad and apologize explaining that I would like to hear the rest.