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1 contribution to The DIY HVAC Community
Condensing unit troubles
Hi, we have a situation with our 8 yr old ac unit. It stopped cooling and I called an older hvac technician that we had used on another property. He came out and looked at the condensing unit and said the caps were loose on the high /low lines and as a result we lost most of the freon. We paid $800 for the freon and trip charge. Well about a week and a half later it quit cooling again. (We are in Dallas in the midst of a heat wave) We called him out again and he said the board red light code said the board is bad. He ordered a new board and came out again to install it. Then it had a yellow code I think, and this is where it gets murky, I don't really know what the reason is (I'm not sure he knew either) Anyway apparently the unit is low on freon again and he said there must be a leak somewhere. So Wednesday 7/29 he's supposed to come again and put dye in the line and try to find the leak, but we will have to pay for more freon - potentially another $800 which we don't really have because we've lost our main jobs and are doing side gigs to pay bills. Shouldn't he have checked the lines with the dye the first time to cover all the leak possibilities? to avoid this thing from happening. We think he should refill the freon on his dime from his negligence to check all possibilities the first time instead of assuming just the caps were at fault? We'll be happy to work with him for his time (he charges very reasonably), but freon is horribly expensive. What do you think? We thought about calling out the company that originally installed it because the parts are still under warranty, be he said their labor cost would be 3-4x his labor cost and therefore still more expensive. But there is trust lost from them leaving the caps loose to speed up a freon call back.
0 likes • 7d
That's what we are doing. He put the original board back. So basically starting over. I just don't trust the installer company because they left the caps loose on purpose (according to our guy) if that is even a cause of freon leaking.
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Matt O'Brien
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4 points to level up
@matt-obrien-9091
Dallas Tx

Active 15h ago
Joined Jul 28, 2026
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