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🧭 One Thing Monday: Map It Before You Build It If you cannot see the steps, AI will invent them. This week we’re on A — Architecture in our CRAFT framework. Last week, we defined the rules. This week, we’re putting the pieces in order: what happens first, next, and last—and what each step needs to work. You can have a form, an assessment, and an email ready to go. But if the results email fires before someone answers the questions, you’ve built yourself a very efficient problem. 😂 My One Thing this week: Map the order before I connect the pieces. ✏️ Your challenge: Draw the Path. Pick ONE process you want AI to help with. On paper or on screen: 1. Write what starts the process. 2. Map what happens first, next, and last. 3. Identify something that must happen before the next step can work. 4. Show what happens if information is missing or a step fails. Then walk through it with one example. Does the path actually get you to the result you intended? The goal is a simple map you can explain, follow, and give AI to work from. Drop your process in the comments. This week, share your map and one missing step or ordering problem you caught. Let’s hone our AI CRAFT—one useful skill at a time.

Here is the video that we created with MCP and PMG during office hours. I purposely put the lame "old white chick has no rhythm" video of me in the final cut to make it even funnier. The one below is the better one of me with a little bit more sway ( very little lol) Enjoy.

But it was Awesome!!! We did a much deeper voice-agent experiment in Office Hours today than I originally planned. We started by asking a very practical question: How would we actually deploy an AI phone agent for a real client without making the client set up and manage Twilio themselves? So we tested a simple model. The client keeps their existing business phone number and forwards it to the Twilio number connected to the AI agent. The AI answers first, handles the opening conversation, and then routes the call to the right place. We tested three different versions of that today. First, we had the AI agent transfer calls to real people on their actual cell phones. Then we created separate live AI agents for Barbie and Charles, gave each one its own Twilio number, and transferred calls from one AI voice agent to another. Finally, we simplified the public demo and used a five-option IVR with live AI, prerecorded character voices, voicemail, recordings, and different call endings. So in one session we tested: AI receptionist → real employee AI receptionist → another live AI agent AI receptionist → IVR / voicemail / prerecorded response That’s the part I think is most useful. There isn’t one “voice agent setup.” There are multiple ways to design the call flow depending on the business. A call can go to a real employee, another AI, a department, voicemail, a recording, or another automation entirely. We also learned exactly where multi-step phone transfers get more complicated, which is the kind of thing you only really understand once you build it. If you want to try the public demo: 321-364-4345 Tell the receptionist what you’re stuck on. Then choose a department. This was a perfect Build it. Break it. Fix it. Launch it. kind of day.

Hey Spark Starters! Our community just got stronger. 💪We've had some new members join us in the last week couple of weeks, and I'm thrilled to have them here. Building a network of support, collaboration, and shared knowledge is what we're all about. Please join me in giving our newest members a huge, warm welcome! @terry-barone-6552 @kim-edwards-3928 @dave-bergevin-9321 @sandrine-mujinga-8112 @barbie-brooksher-6296 @shamar-hall-6872 ❤️TO OUR CURRENT MEMBERS: Please make sure to like and comment on new members entries so they can level up quickly! - Say "hi" 👋 - Ask them what they're working on - Share one resource or piece of advice that helped you when you started Let's show them how welcoming this group is. We're all in this to grow together! 🎯Remember, liking posts and engaging helps you move up the levels for cool bonuses and features!