Document what matters—then actually use it. Fact:ISO 9001 does not require excessive paperwork. The standard focuses on effective processes, risk-based thinking, and consistent results, not binders full of procedures that no one reads. Organizations that keep documentation lean and practical are statistically more successful at sustaining certification and improving performance. Why this matters: - Clause 7.5 (Documented Information) only requires documentation necessary for effectiveness. - Clause 8 (Operation) emphasizes doing the work consistently, not just describing it. - Auditors commonly find nonconformities when documented procedures don’t match real-world practice. Practical example:If your process says “calibration is checked monthly,” but the actual practice is quarterly—even if quarterly is reasonable—you’ve created a nonconformance. Fix the document or the process so they match.

First video so you can meet me and get started in the community. This is what it's like where I live, how about where you are? Post a pic of your environment! More to come! Mark

Folks, I'll be posting my first video this week. I'm writing this here to set this goal for myself, help keep me accountable. I'm busy with family and work stuff but if I feel you're all waiting, I'll get it done. Thanks!

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