This is a quote from an article written by Rana Lee Adawi Awdish, MD, Gillian Grafton, DO, and Leonard L. Berry, PhD, MBA, which was recently published in Mayo Clinic Proceedings. A chart from the article is included below. In the article, the authors discuss having healthcare conversations with very ill people, but how many times could we reset a conversation if we slowed down and were more aware of its impact on others? Are we missing opportunities to start again? I encourage you to read the article, especially if you are a healthcare professional.https://drive.google.com/file/d/14WpaHtmL0bOQ-z62yO7bn8dgtoLfqPKm/preview I would love your feedback; drop a note in the comments or DM. As a reminder, always put @Kelli Bradley so I know you have commented. Many thanks to Susan Keane Baker for bringing this to my attention. Kelli