my internet went down Tuesday morning, and still down. waiting for the technician to come & fix 🤞🏻 yet, preparing for the worst you might be wondering how i post this, yes, we still have 5G but... anyway so, i just bought and downloaded 6 books on community building 💪🏻 yes, it's time to get serious bout building communities Skool or no Skool, the fundamentals are the same and this month theme in Community Income Mastermind is content outside and inside community. so, i needed to dive deep anyway. here is the list: - The Business of Belonging by David Spinks - Find Your People by Jennie Allen - People Powered by Jennie Allen - Buzzing communities by Richard Millington - Building Brand Communities by Carrie Melissa Jones, Charles Vogl - Superfans by Pat Flynn anything i've missed worth adding to the list? ps once finished, i will add this to the Vault as "suggested literature" with my commentary

the Community Clinic has a new hire 🤩 she works the front desk. she’s open 24/7. she doesn’t sleep, which makes one of us. meet the Triage Nurse. you tell her what isn’t working in your community. she tells you which day of the Community Clinic is yours. then she helps you figure out the calendar, in your own time zone. Sydney, Singapore, Auckland, London. she does the maths so you don’t wake up at 2am by mistake. then the good bit. - she helps you turn “it’s just not working” into one sharp question for your hot seat. - she reads your about page. she asks the annoying follow-ups. she writes it down. - you walk in prepared, and i get to the fix faster. one thing she won’t do: tell you what’s wrong. that’s my job, live, in the hot seat. she might sneak you the best day. she might pretend she didn’t see you skip the queue. Community Clinic, APAC Edition. October 22-24. free to join. are you coming and bringing your APAC friends? ps go check here out - the Triage Nurse - and tell me what she said to you ⬇️

22-24 October, Community Clinic is organized around APAC time zone. - if you're in Asia, Australia or New Zealand, you know how this usually goes - the last Community Clinic started at 1am in Sydney - you either set an alarm or watched the recording this one runs in your afternoon and evening 🤩 22 - 24 October 5pm Sydney · 7pm Auckland · 2pm Singapore · 3pm Tokyo · 11:30am India and 7am London, 8am Europe, if you're joining from my side about three hours a day. an hour of roundtable on real members' communities, with guests i'll announce soon then 90 minutes of hot seats and then... there might be more you bring your community and tell me what isn't working. you leave with the one thing i'd fix first. everything free live. 🚨 ACTION NOW: save the dates PS one more thing. i need your help: - every Clinic gets a theme from a doctor show. last time it was New Amsterdam. - this one should be Australian or a Kiwi one. RFDS is top of my list, but i haven't watched it yet. - if you know a better one, tell me.

every community has them. it could be people who join and never posted/comments. could be someone who did it once and ghosted you. or even people who were active once, and then disappeared. this weekend - we fix that 👻 GHOST HUNT is going Friday to Sunday (so you have plenty of time) GOAL - send at least 10 real DMs to your quiet members then, come back here and report how many you brought back from the dead 🪦 Best DM script wins 🎁 FIRST, find your ghosts. there are three kinds. 1. BABY BOOS 🐣 - joined in the last 7-14 days. never posted, commented or opened a class. how to find them: Leaderboards → Level 1 → click the percentage link start with the ones who are ONLINE now (green dot on their photo). WHAT TO SEND: a real hello and one question about... 2. POLTERGEISTS 🎃 - joined, made a little noise. an intro, a comment or two. then vanished. how to find them: Leaderboards → Level 2 and Level 3 → click the percentage link again, start with whoever is online now. WHAT TO SEND: mention the thing they posted. say that you miss them. ask a question about... 3. FALLEN ANGELS 😈 - they used to show up. comments, wins, replies. lately - nothing. how to find them: Leaderboards → Level 4 and up → click the percentage link online now first. WHAT TO SEND: tell them you noticed and miss them. no guilt or shame. ask how they’re doing and what's going on in their life === HOW TO CHECK IF THEY GONE QUIET - click their profile. - click Contributions for your community. - check the date of their last post or comment. === THE RULES - real means you wrote it for that person. - no copy-paste welcome blast. no link. no offer. - one human talking to another human. == 10 DMs is maybe 30 minutes. one reply can turn into your next active member, or your next client. if your community is brand new and you don’t have 10 ghosts yet, message 10 people who liked your posts and never joined. same rules. READY TO GO? 😈

i can't believe it's Wed again. oh, well. it is. so, the Skool News are out. and here is the good, the bad and the ugly about it. let's get started. === the good: - Skool is working on Live Calls v2 - great improvements are under way: better quality, stability, performance, chat, etc. it's great news. let's see when it's out - i would love to use Skool live calls more - hopefully, it increases events attendance + group activity. - more payment methods are coming - also good. some ppl like to pay PayPal or smth else, not the credit card. so, hopefully, increases conversion/decreases resistance to paid. - Global search and Global Calendar are in process. both are great features. let's hope they come soon. Growth Boost UPDATE - for those who use it - v2 should be out this week. with this version: - ads are dynamic - so, if you change cover image, pricing, whatever, changes are reflected in the ads within 1 hour (very ambitious goal) - you should get a dedicated campaign with 10 images if you have 100 clicks and 1 paid sign-up over the last 30 days. this looks realistic. - partnership ads have a dedicated tab in your settings - GROWTH - you can see if you are eligible or not. still no transparency about YOUR efficiency score vs what score you must have, cause they say it will make you focus on the wrong thing 🤔 no comment === the bad: - they keep saying that they spend $5k per day on some campaigns. promises, promises, promises... no clarity for how many ppl? who are those ppl? what are their efficiency score? what's our efficiency scores? so, again, it's a BLACK BOX situation. === the ugly (truth): - Skool of the week... i usually don't watch - cause it's often "survivorship bias" or "lottery winners". both have no significance or learnings to my business or yours. but i did this time. and surprise-surprise , the first Skool of the week is Dr. Izzy Sealey, "who is making $4,419 MRR and it's only a few weeks old group - very new" - how cool is that 🤩 ?!