Bio: Husband, father, grandfather, EOS Implementer/Business Coach.

Bio: President Ken Kiernan co-founded ICS, and serves as CEO. With a 30 year history helping customers follow their journey in the contact center space.

Bio: Founder and CEO Follow me on LinkedIn: https://linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=rickierichey