I have seen your page, it's pretty cool, will share some of the resources you used to build such a comprehensive AI receptionist?

I’m an IT operations and network professional with over 9 years of hands-on experience keeping complex systems reliable, secure, and scalable. My background spans IT Operations, Network Support, and Infrastructure, where I’ve worked at the intersection of technology, people, and process. Over time, my role naturally expanded beyond troubleshooting and implementation into leadership, mentoring, and education. I’ve led teams, coached junior engineers, managed projects end to end, and translated technical risk into language executives can act on. Today, I operate comfortably as a Network Engineer, Operations Manager, Project Manager, Mentor, and Educator—often wearing several of those hats at once.