PerfectServe is seeking an experienced contact-center professional to lead shift operations and coach a small team in its healthcare technology support center. Key details: - U.S. remote - $65,000 annually - Full-time in a 24/7/365 environment - Available shifts: Tuesday–Saturday, 4:00 p.m.–1:00 a.m., or Sunday–Thursday, 12:00 a.m.–9:00 a.m. - Requires at least two years of support/contact-center experience - Prior coaching or leadership experience required - Zendesk, Five9, or similar systems preferred - Responsibilities include queue management, escalations, coaching, performance monitoring and service-level support - Apply here: https://job-boards.greenhouse.io/perfectserve/jobs/5889595004 Qualified candidates who can work one of the fixed shifts should apply promptly.