No there’s been no good solution I’ve gotten yet. I was able to convince the client to send from a subdomain and only use that email for inbound. We rerouted the original email to the ghl subdomain so it would pop up in the software

@Darasimi Oluwatuyi for sure send me your info

I’m trying to connect a clients existing email (managed by outlook) into GHL in order for them to centralize all of their communication inside of the software. This is the email problem: Their primary email address for new inquiries ([email protected]) seems to have no way to be properly implemented. It is currently managed through outlook, so I tried two-way sync. This only halfway works though as it only syncs emails from contacts existing in the software already. Therefore, new inquiries from new people will not be shown in the software. I tried this with a dedicated domain as well, but when connecting the @mybusinessname.com domain, all of their inboxes, including private ones now show up in conversations. (ex, [email protected], [email protected], etc.) They don't want to change their communication email address to some new dedicated domain as that would mess up all of their existing communication with clients. I also attempted to forward all emails from their [email protected] to a separate GHL dedicated domain while having two way sync set up. This allows new contacts to be created and their new inbound emails to show up, but the email chains are duplicated in the conversation tab and it becomes a disorganized mess. Does anyone know how I can add this inbox so it seamlessly works with GHL (or any workarounds)? Nearly every other CRM has this as a basic feature, and the software is advertised as being able to do so. Am I missing something or does GHL just suck?