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Hey everyone, glad to meet other barber's using the DFS approach! Great to be here, I'd love to connect with and learn from you guys, and hopefully give value too over time as I progress myself. I'm from South East England, UK. My IG is @johntillerhair and @juvensoulbarbers is my lil studio. I'm grateful to have learned from some amazing D.F.S educators and signed up to the DFS formula online 3 year course. but i'm still relatively super early on in my barber journey. Even though technically I qualified as a barber around 4 years ago 😅, i've been a carer during this time so I have very few clients on the side and have not been as consistent as I would have liked to have been (...so far!) My aim going forwards is to build on my basic skills and start cutting more consistently. I've got an open question about managing expectations. I'm not sure what my exact q is, but perhaps more a case of how would you guys handle this? Ok say you're running appointments from a private studio. When it comes to time management, let's say you do a thorough consultation and execute what the client asked for, but they still want it shorter on top. Obviously, if we're going by DFS formula and have already set the foundation low, if we're then cutting the hair shorter (than originally planned) on top, it could be problematic since it wasn't part of the original plan. How would you tackle this? If we've already set the foundation at sternum elevation for example, but then they want the top shorter, even if blending the top, the intended style might not be as appropriate as what they hoped for. I know that having a solid consultation at the beginning is the best way to manage client expectations. But is this the time where you would let them know "hey, if we cut it like X, we're not able to take the top shorter"? - or would you just try your best to cut it shorter, blend it into the foundation and bite your tongue? 😅 I'd like to get an idea of what might be the best practice in this kind of situation.