Bio: President Ken Kiernan co-founded ICS, and serves as CEO. With a 30 year history helping customers follow their journey in the contact center space.

Bio: Founder and CEO Follow me on LinkedIn: https://linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=rickierichey

Bio: I’m a combat veteran, cancer survivor, and founder of Pop Smoke K9 for Veterans Inc., a nonprofit that provides service dogs to veterans with PTSD.

Bio: I am a Quoting Specialist at Altaworx in Fairhope, AL. I graduated from Cairn University with a bachelors degree in accounting.

Bio: Wife, Mom, Gold Star Mother, TEDx Speaker, Keynote Speaker, and Author.