I have a LOT of various articles I could write ✍️ regarding MHP operations. But I am here to share knowledge so it can help others better navigate their own successes. So instead of just writing articles I think will be of use, I wanted to survey the group for feedback. So what operational areas are you currently trying to navigate, make better, enhance? I would love to base my articles off of real life, real mobile home park headaches. Maybe we can turn that headache into a success. 🎉

Anyone here under performing with rent collections? I would love to survey you on something. I have a couple of curiosities I would like to test. Let me know. Thank you! 🙏

For 12 years, I’ve been brought into mobile home parks when operations are failing or underperforming - and across 14 states, we’ve rebuilt those systems from the ground up. I have worked for others, and others work for me. I have seen this one key element lacking across all rescues and any project I have worked on. That is the specifically named “objective,” so I feel compelled to write on this, for I think this alone, stabilized, can start to change, for the better, any operational “structure.” One for one, when owners come to me, they come to me saying they need better operations, better structure, and most of all, better outcomes. But the key component here is what you or your team is trying to do. I will break it down. I know there are a lot of great people doing great things in this industry, but for those who might be new, struggling, or trying to scale, in any case, your objective is a strong starting point in any operation or sub-section. By operations, we could say the inner design and inner workings as to how a business goes about delivering its goods or services. In our case, services. More on that later. By objective, let’s keep it simple, because you do not have to make something complicated to show you really understand it. I have my own mobile home park philosophy, and I share that with you now. An objective is simply something to be made real. But how you name that objective can make or break, to some greater or lesser degree. Let’s say an owner tells his team that he wants all rents collected. “All rents collected.” That is his objective. He wonders why he can’t design SOPs, why his team is missing details, or why he can’t expand. It blocks him in one way or another. Of course, we want all rents collected, but how does that then lead into a “process” on collecting rents? It could, but it is also faulty. How about something like: all rents collected, every resident, every penny, by the 5th day of the month at midnight? Something along those lines.

Hi everyone, I owe you an introduction as I am a new member. 🎉 I received the invitation and accepted without question. I have been a member of the Mobile Home Park Mastermind since February 5, 2021. I have appreciated being in that group and being able to write my operational articles so that I could help others. I really wanted to contribute to the group as a member of that group, but I also wanted to contribute to my industry in a way that hopefully helped someone who read them. I’ve spent the last 12 years working in MHP operations - designing, establishing, implementing, monitoring, managing. I have also rescued operational structures across 14 U.S. states. Looking forward to getting to know you.

Hi everyone - quick question for operators managing multiple mobile home parks. I’ve been talking with a few larger park operators recently about compliance inspections and property condition audits, and I’m curious how others are handling it. For those of you with parks in multiple states or multiple regions: - Who is responsible for inspections (park manager, regional, third party)? - How often are they done? - How are photos and reports actually tracked and standardized? One thing I’ve heard repeatedly is that the process can be very inconsistent between properties, and by the time reports get to corporate they’re often incomplete or biased depending on who did the inspection. Is that something others here have experienced as well? I’m researching ways operators are solving this today and would love to hear what systems or processes people are using.