I sent support an email just now but it auto-replied & said they only respond M-F and I'm getting a little anxious since I went ahead & paid for the entire year and that's not $$ I can afford to blow. I've been trying to get this to work all day. I was wondering if anyone else has/had this same issue? I've tried double clicking & this pops up saying I have no compatible app. Which is insane, I obviously have photoshop and I pay for it monthly so it's the newest version. I've tried just dragging & dropping it into creative cloud and nothing happens. I'm unable to extract anything because the file I downloaded from Gumroad doesn't even have a file extension?!? It just says "Unified plugin installer agent" It only gives me the option to compress it. Did I not get the correct file in the download or something? 😭 I really feel like everything I try to do the Universe just straight up blocks it. I'd been sitting on making tumbler wraps for well over a year, pondering, planning etc... and then I finally decide to do it and it feels like everything is going wrong... or just NOT going at all.

Does anyone have any suggestions for 20oz skinny tumbler mockups on CF? I've been through dozens the last couple of hours and they're all horrible. Most of them seem to be generated by AI which makes the tumblers themselves look wonky. And the ones that look okay are just waaay off once I open them up in Photoshop. I DL'd one mockup that looked really good but once I opened the smart object to insert my wrap image the dimensions of the smart object were a square, which caused my 9.2x8.3 20oz skinny tumbler wrap to have blank strips at the top/bottom area. But, I clicked save to preview it anyway... and it got worse. The image showed up on the tumblers as way too large cutting off a good 1&1/2 inches at the top & another 1/2inch at the bottom. I'm so stressed and frustrated trying to find decent, properly working mockups for Photoshop, I had to ask for help in here. 😭So thank you lovelies in advance!! 🥰😘