I don’t know you or your client, so I’m just going off the context you shared. Here’s the real question you want to ask yourself. Do you want to win big, or do you want to win small? No one client should never represent anymore than 20% of your income max. I get the vibe that this client exceeds that. When I hear about situations like this, I cringe at the thought of how some business owners sacrifice their values in exchange for the mighty dollar. Yes, I understand and agree that there is tremendous value in them referring you, glowing testimonials, and other intangibles. At some point, every business owner will need to step into their power. The alternative is to stay silent or suppress one’s self to keep the peace (or the scraps). I commend you for even posing the question publicly, or at least in this community. You already did the math, and found that you’re only earning 1/4 of what your solution is worth. No amount of profit alone justifies someone taking advantage of you. Now, if they have referred you business, then you can place a value on that. But even if they did, that’s not worth a 75% discount unless they were bringing you thousands of dollars of new pipeline - regularly and consistently. For all you know, those referrals may have also learned from your client that they too can abuse your app. If that were true, that means you’re losing even more money. My point is this. This event, moment, decision, or whatever you want to call it, can shape and alter your trajectory in your entrepreneurial journey. Have you ever heard the saying, “How you do one thing, is how you do everything?” Yeah, it’s kind of like that. These types of events are what separate the good from the great. If you want to become great, you’ve got to do hard things. Do hard things, and eventually life will get easier. Do easy things (such as choosing to let the client slide) and life will get tougher. I don’t know where you’re at on your business journey, but I’m 30 years in. I’ve won big, but also have played small. It’s part of the learning journey, but the earlier you learn the rules of the game, the better your chances for long-term, sustainable, and most importantly, profitable success.