Customer Service: Support is based in Asia and usually replies within 24 hours by email or WhatsApp. If an issue arises—rarely—they may request a short video to confirm the problem, often because many issues come from incorrect use. Your sponsor or any distributor cannot contact customer service on your behalf. They must verify your member number and name directly, and distributors follow the same process as customers. Email Address Logistics Customer Service:
[email protected] After-Sales Customer Service:
[email protected] Comprehensive Customer Service:
[email protected] WhatsApp Logistics Customer Service: +65 81395926 After-Sales Customer Service: +65 81395843 Comprehensive Customer Service: +65 81395746