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Owned by Iain

Voice & Flow School

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Learn to build Voice AI Agents, explore Pickaxe & Relevance AI and Automate workflows with Make.com. Share tools, templates & real-world use cases.

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7 contributions to Automate What Academy
๐ŸŽฏ AI Voice Automation for Emergency Response - Real Demo
What happens when a daycare goes into lockdown and needs to contact 50+ parents immediately? Most places still do this manually. One person. One phone. One call at a time. I built something better. My solution: AI voice agent + automation that can make dozens of personalized emergency calls instantly. The demo shows: - Complete walkthrough of the system architecture - Live call demonstration (you hear the actual AI voice) - Dashboard tracking and call logs - Both "emergency declared" and "all clear" notifications - Tech stack: Retail AI + Make.com + custom dashboard The best part? The end user just uploads a spreadsheet and clicks "go." No technical knowledge required. Full demo here: https://www.youtube.com/watch?v=g043vMjkJHA Would love to connect with others building practical AI automation. What emergency scenarios have you encountered that could benefit from this approach? #AIAutomation #EmergencyResponse #VoiceAI #BusinessAutomation
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๐Ÿš€ Revolutionary Demo: One Voice Agent for Unlimited Business Demos
Stop building separate voice agents for every client demo. I'm sharing a demo that could solve something that's been frustrating sales teams everywhere - the time-wasting process of spinning up individual demos for prospects. The current problem: - 30+ minutes per demo setup - New automations for each client - Cluttered dashboards - Sales teams waiting on tech setup What I demonstrate: One multipurpose voice agent powered by dynamic spreadsheet data. Live demo highlights: โœ… Same phone number, different business personas โœ… Real-time transformation via spreadsheet updates โœ… Complete business details, hours, reviews, services โœ… Professional, natural conversations In the video, I show: - Calling "Mike's Plumbing" (4.6 Google rating, 3,085 reviews) - Updating the spreadsheet - Calling the SAME number to reach "London Dental Center" - Completely different business, same underlying agent Potential business applications: โ†’ Sales teams could demo multiple prospects daily โ†’ Agency presentations could become instant and scalable โ†’ Field sales could update demos from client parking lots โ†’ One dashboard could track all salesperson activity and costs This isn't just efficiency - it's a complete transformation of the demo process. Full demo walkthrough: https://youtu.be/JGgaWnbCLZw How do you think this approach could change client demo processes? #VoiceAI #SalesAutomation #BusinessDemos #AIAgents
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New Video โ€“ GPT-5 Overview
Check out this 2 minute video of the new gpt-5 model! Excited to start building AI agents with it!
3 likes โ€ข Aug 8
Thanks Mason - just checked, it is also in the Make Modules as well now. For simple tasks, there is no reason to set it up on 5, but for research, definitely. Do you think it is better than say Claude 3.7 ?
Go To Prompts
What are you go to prompts that you always include in your Retell or VAPI Assistants?
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๐Ÿš€ New Video โ€“ Voice AI Agent ๐Ÿค–๐ŸŽ™๏ธ
Template now in AWA Free community! Full breakdown ~90 minute tutorial in AWA PRO! My Voice AI agent acts as a 24/7 virtual receptionist for business owners, handling missed calls, customer inquiries, and even scheduling directly into my calendar. Every conversation is automatically logged to my CRM, and follow-up resources are sent on autopilot. I use ElevenLabs, Twilio, and Make.com Additional resource links in the classroom ๐Ÿ˜Ž
2 likes โ€ข Aug 3
Hi Mason, I was trying to make this work with Retell - got it mostly going so far. Obvioulsy lots of changing out of names etc. Just need some help on the output so that i get the icons the same as you. I get the following: ๐Ÿค– AI Agent: Agent: Iron & Blade Barbershop, this is Chloe how can I help you? User: Hi. I just want to see if I could an appointment. Agent: Absolutely, I can help with that! What day and time works best for you? User: Tuesday at one PM. Agent: Let me It starts with the first icon, but then never changes anywhere. This is what I have in the module {{if(1.call.agent_name = "YT Appointment Setting Agent" & 1.call.transcript != null; "๐Ÿค– AI Agent: " + 1.call.transcript; if(1.call.agent_name = "user"; "๐Ÿ™‚ User: " + 1.call.transcript))}}
2 likes โ€ข Aug 4
@Mason Anderson
1-7 of 7
Iain Munro
2
4points to level up
@iain-munro-5240
Interested in building AI Apps

Active 9h ago
Joined May 2, 2025
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