Hello everyone, As some of you know, my family and I suffered a major home fire causing over £220k in damage. Despite 19 months of continuous engagement, our insurer has still not paid out. This has placed us under significant financial strain, as the income from our two BTL properties is not enough to cover family living costs while we continue to dispute the claim. I am reaching out to the community for donations or support during this extremely difficult period. Any contribution, no matter the size—would make a meaningful difference as we work to rebuild our home and stability. Thank you sincerely for taking the time to read this. If anyone would like to speak informally or understand more about the situation, please feel free to reach out directly. Gratefully, Alex & Sofia