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Call fails when using GHL automation
🚨 GHL Workflow → Synthflow Caller Error: “Marketplace Action Error 500” Hey everyone, I’m having an issue integrating Synthflow with my GoHighLevel workflow. 🔧 What I’m doing: I’ve created a workflow in GHL where the Synthflow AI Caller is supposed to call a lead once they submit a form. 📍 Setup: • I’ve added the Synthflow Marketplace action properly. • I’m using the Model API Key, not the App Key. • The model is active and works perfectly inside the Synthflow app. • The model is set to outbound and has a US number. • The fields are correctly mapped and passed (Name, Phone Number). • I’ve tested US numbers and they DO get called directly from Synthflow. ❌ The issue: Every time the workflow runs in GHL, I get this error: Marketplace Action Error - Request failed with status code 500 ✅ What I’ve already tried: • Regenerating the model + API key • Testing with different models • Testing different contacts/numbers • Verified everything is properly connected and credentials match • Ensured it’s NOT a Norwegian number (U.S. numbers only) • Model and phone number are active and valid Anyone else had this problem and found a solution? Could really use the help — been stuck on this for days. Thanks in advance 🙏
Call fails when using GHL automation
0 likes • Mar 29
@Kevin Campos no im using the number from synthflow, not twilio
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Haroon Khan
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Active 1d ago
Joined Mar 27, 2025
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