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Owned by Guille

Lupa AI Academy

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8 contributions to Lupa AI Academy
High fidelity and Portrait Sharpen V2
🚀 Finally! High Fidelity v2 and PortalSharpen v2 are now available. We’ve just updated them, and the results are much better. Give them a try and tell us what you think! ✨🙌
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The Ultra Leal model is currently down; we’re working to resolve it.
The Ultra Leal model is currently down; we’re working to resolve it.
CANCELACIÓN DE CUENTA REACTIVADA?
Hola tengo un problema y fue que cancelé mi suscripción con anticipación y me volvieron a cobrar, he mandado muchos correos, y aun asi no me han confirmado cancelar mi cuenta, me da miedo que llegue otra fecha y me vuelvan a cobrar automaticamente, pueden ayudarme para saber que hacer?
0 likes • 14d
¿Podrías facilitarme tu correo ?
Lupa AI Affiliates Program is Live
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Lupa AI Affiliates Program is Live
Glitch
Unfortunately, I was very disappointed, I have never encountered such a terrible glitch anywhere else. Explain to me how today, having purchased a subscription for the first time for $ 19 and generated up to 10 photos, I had 80 plus percent of the tokens used. Almost on all generations in flux, your picture for advertising from the main page got stuck under half of my photos, tokens were taken for the photo, the photos did not go upscale, you have a glitch there. Why when I want to generate a photo, the program shows me 45 tokens, when the download started the cost changed to 700 tokens. Else, I completely repeated my mentor's generation settings, and his generation cost him 70 tokens, exactly the same settings of the same generation were offered to me for 700 tokens, why such a glitch? My profile shows that I have 415 more tokens, but it does not want to generate for 45 tokens and says "Insufficient tokens, please upgrade". Check my profile [email protected], and please solve these problems and return my tokens and the number of generations. I logged out of my account, and as luck would have it, 2-3 generations broke off, and the page refreshed to 44 percent of tokens used, meaning 2-3 generations wanted to withdraw 40 percent of tokens from me.
Glitch
0 likes • Aug 21
Hi, Thank you for taking the time to explain everything, and I’m truly sorry for the frustrating experience you had with Lupa. We’ve reviewed your account ([email protected]) and here’s what we found: - There was indeed a temporary issue with our "Portrait Sharpen" model, which caused images to glitch and display our promotional sample instead of your intended results. This also led to inaccurate token usage in some cases — we sincerely apologize for that. - Regarding the high token cost you noticed: we checked the generations, and it's accurate that your selected settings required very high resolution, which consumes significantly more computation, and thus more tokens. That’s why the cost was higher compared to simpler setups, even if they looked similar at first glance. That said, and to make things right, we’ve refunded all tokens consumed during the affected sessions — they’re now fully available in your account again. You can log in and retry your generations without issue. If anything else doesn’t work as expected, just let me know — I’m here to help.
1-8 of 8
Guille Kenzo
1
5points to level up
@guillermo-garcia-maurino-1986
Building Lupa Ai Upscaler

Active 3h ago
Joined Jul 25, 2025
Spain