Yesterday I presented my first proper Salesforce demo to my coaches and colleagues, and honestly? It was one of the most valuable experiences I've had on this journey so far. I built a Product Return Management System for Adidas sneakers at Sport Direct using Salesforce Service Cloud: queues, Case Assignment Rules, Escalation Rules, and the full setup. I even put together a 4-slide presentation to walk the audience through the 360° return journey before going live in the org. But here's what made yesterday truly special: it wasn't just the demo. It was what I learned after it. 3 things I took away from yesterday : 1. Demo the finished product first. My biggest coaching point was this: stakeholders don't want to watch you build. They want to see the outcome. Show them a completed, working system first. Let the questions drive you back into the configuration. That shift in mindset alone will change how I approach every future demo. 2. Automate everything you can. My colleague @Friday Danjuma raised a brilliant point about taking case management even further, Email to Case and Web to Case. Instead of manually logging returns, let Salesforce do the work automatically. It's a game-changer and something I'll be building into future projects. 3. Your community is part of your growth. The encouragement, the feedback, the alternative ideas, they all came from the people in that room. Coaches and colleagues alike. You don't grow alone on this journey. To my coaches, @Godwin Mbah and @Divine Lantum, thank you for the honest feedback. That's exactly what I needed. To my colleagues, thank you for the suggestions and the energy. You made today better. The slide deck is attached. I hope it helps someone who's preparing their own demo. Onward. 🚀

Hello PTS Fam .. It’s my Birthday today 🥳🤩🥂🍾🎂🎉🎁🎊🎈🎊🎁 Grateful for every lesson, every laugh, and every person who made this year special… Wishing everyone a great weekend ahead ☺️🎉

📘 ApexCare Patient Management System — Full Project Brief 1. Business Scenario ApexCare is a private healthcare network operating multiple clinics. They currently manage patient information, appointments, and referrals using spreadsheets and email. This causes:........... Full Project atttached Below .. If you see this project like and comment I will do it thanks @Liliane Nzeyimana @Evelyn Ohiku @Nicholas Unuraye @Tazevinder Kaur Rayat @Prince Ademuwagun @Andrew Kalinda @Ugonna Anamekwe @Cicy Fiona @Godwin Odu @Grace Ayodola @William Ghanney @Chike Nsiegbunam @Chinyere Igbokwe @Tolulope Moyosola @Emmerencia Schnauder

Two weeks. Daily quizzes, projects, drills, and the kind of consistency that separates dreamers from doers. Today, we're proud to reveal our top 3: 🥇 @Ugonna Anamekwe — 919 XP — £100 🥈 @Taiseir Samel — 918 XP — £50 🥉 @Emmerencia Schnauder — 701 XP — £30 Give them a massive round of applause in the comments — they earned every point. Very close tie between the first and second, these two really worked extra hard i want you to appreciate them specially. Our Lady Emmerencia, she was consistent and showed up consistently too i want to appreciate her too. 📅 Final stage on Thursday during class: our top 3 will demo a project of their choice, step-by-step like a real interview. No extra points, just a celebration showcase. Come and watch, this is gold. To everyone who took part, thank you. You proved to yourself you can show up consistently, you did not give up, you kept going even when days got tough, i want to say sincerely thank you. That's the win that pays off forever. We will send your cash prizes to you individualy. Leaderboard Link: https://pathwayai.app/ChallengeLeaderboardPublic The next challenge is coming soon. 👀 THANK YOU ALL

Task 1 - Screen Flow • Build a Screen Flow that allows a user to create a Follow-up Task from an Opportunity. The user should enter the Task Subject and Due Date, and the Task should be linked to the selected Opportunity. Task 2- Record-Triggered Flow • Build a Record-Triggered Flow on Opportunity that automatically creates a Task when the Stage is updated to Closed Won. The Task should have a default Subject and a Due Date set to 3 days from today.