Here is an a challenge for me. I am the treasurer for our homeowners association. May is when we collect our annual dues, and they are due no later than June 1. I do one mailmerge and send one email to the 128 homeowners, and I am done in a few minutes! As we approached June 1 and just after June 1, I did another mailmerge to those who had not paid. Of course, sending to those few encompassed as much time as sending to the entire 128! When the number was reduced to 4, I called each of the 4. As you can imagine, the length of the phone calls, together with the process of leaving messages (sometimes more than 1), FAR exceeded the original job of an email to 128 people. I will stop making reminder calls in the future and operate strickly from emails (which will now include a warning of the beginning of late fees being assessed).