Hi @Troy Remelski !!!! Love cross-sell flows and even bounce-back flows for LTV and retention. #1 Cross-Sell Flow Cheat-sheet (educate → inspire → convert) Goal: Get first-time buyers to explore related products and convert again within 30 days. Email #1 – Check In + Product Discovery (3–5 days post-ship) - Thank them + reassure their order is on the way (or, if already delivered, call out a usage tip or benefit) - Highlight 1–2 complementary products - Add UGC/reviews for trust - CTA: Discover More Email #2 – Related Product Push (5–7 days later) - Showcase 3–4 complementary products - Include quick feature highlights or comparison snippets - CTA: Complete Your Set Email #3 – Special Offer (5–7 days later) - Add urgency + incentive (15% off, bundle, etc.) - Keep it short + conversion-driven - CTA: Redeem My Offer Pro tips: - Use dynamic product recommendations so cross-sells match what they bought. - A/B test timing, discount vs. no discount, and hero vs. multi-product layouts. - Watch repeat purchase rate + 30-day LTV lift. #2 Bounce-Back Flow Cheat-sheet Goal: Monetize first-time buyers instantly while they’re in the buying mindset. Trigger: Order placed → send immediately → follow up 24 hrs later Condition: Placed Order = 1 (first-time customers only) Email #1 – Immediate Offer (right after purchase) - Thank them + hit with limited-time offer (48 hrs only) - Short, direct copy - CTA: Shop Now & Save Email #2 – Last Chance (24 hrs later) - Last chance to grab XX% off - Push urgency hard - CTA: Redeem Offer Pro tips: - Keep the templates simple — reuse designs, just swap copy/offers. - Stick to below-AOV offers like % off, BOGOs, or flash promos. - Watch offer redemption rate + early repeat purchase rate.