I had a negative experience with a company this week. Because of what we learned, I was able to pause, recognize the trigger and then move forward. It was still painful, but a better outcome than it could have been. 😃
So I've been thinking about the ladder of inference and I think that I jump to conclusions almost everytime! It's difficult not to do so! I'm wondering though... if we stay on the 1st or 2nd rung will that make us emotionless? Any thoughts?