I have a problem with this sample it came to me but the link doesn't work I wrote to the brand but they tell me to contact TikTok and they didn't answer me! I haven't been able to upload videos because of that

Omg I had tried to request a sample with medicube and it was not approved, and today in less than 8 hours they already approved me! Thanks so much

[Holiday Exclusive] Affordable K-Beauty No.1 Set | 7 Korean Skincare Best Sellers for Glass Skin | PDRN Firming Care Mask, Bubble Serum, Wrapping Mask, Hypochlorous Rice Peel Shot, Kojic Acid Jelly Mist ✅ What to Do Next 1. Add to Showcase Click here to claim your boosted commission rate 🔥 2. Request Your Free Samples Approvals are typically completed within 24 hours. (Follow this quick guide: https://www.skool.com/joinbrands-creators/how-to-get-free-samples-from-add-to-showcase-link) 3. Create 3+ videos and go Live (watch our course on Lives) within 3–5 days after your sample is delivered. 4. Enable the Shop Ads authorization toggle 5. Make $$$ (Comment if you requested a sample!) P.S. If JoinBrands does not provide a sample after adding the product within 24 hours, visit the brand's TikTok Shop page and request a free sample there! 📌 Reminder: Content is expected to be produced within 3–5 days after your sample is delivered. We monitor all delivery timelines, and creators who repeatedly request samples without producing content will be phased out and blacklisted from future collaborations. Viral videos: https://www.tiktok.com/@itsmeyolandab/video/7574570130600987959 https://www.tiktok.com/@takaraamoore/video/7571996257128811831 https://www.tiktok.com/@alicias.tok/video/7567217833269153038 https://www.tiktok.com/@takaraamoore/video/7583056687674690830 https://www.tiktok.com/@takaraamoore/video/7573004269222169870 https://www.tiktok.com/@lexirosenstein/video/7568553666362297630