Social Products and naivité around network effects and growth
Sorry, long and rambly post. Something I have encountered a few times is that somebody has an idea for social network and just assumes that just because it's around people will automatically flock to it. There's two problems I see: On a product-level, there's often either a lack of differentiation in an already crowded space, or a lack of product-market fit – for example, assuming that "privacy" is something that is important to people. I believe that many people say it's important to them, if you ask them. But I don't believe it's important enough to them to actually do anything about it. Very often the "idea" is just to do a marginally better version of an existing product ("What if we do Facebook, but with more privacy?", "What if we do Twitter, but with less Elon?", "What if we do Instagram, but with more *intent*?"). This is how nerds think. And that's fine, I am a nerd too. But most people aren't nerds, and don't really care about these things. Then, there's the marketing-level. I think it's often neglected or badly executed. Probably most people here don't remember "Ello". For a very brief time in 2014 it was hyped (a very minor hype) as an alternative to Facebook – because it promised that their users were "not the product". I think that's an incredibly naive notion at best, or misleading and deceptive at worst. Of course your users are the product. People aren't going to use your social product just because it's more "private", or has a nicer interface. The users make or break your social product, and being able to find the people you are interested on there is the single most important thing. I had completely forgotten about "Ello" until this week. They shut down this year, and never got more than 1 million users – and that's just total users, not daily active users. I am sure that number looked way, way worse. Their entire user growth seemed to come from Facebook getting bad PR, and collecting the crumbs that fell off the table. 1 million users. That's not nothing… but it's just not enough for something that positioned itself as a better alternative to Facebook. And a lot of these social products can only dream of even getting 1/10th of that user base.