@Penny Chohaili - unfortunately I have not received it, however I have done some digging, and have a plausible theory. Some time back, I had an email address as a Google-group (tfm@mydomain), that went to my full time VA, and myself - I bought a bunch of TFM trainings, etc under that email address, and any time an email came in to that address, it would go to Leah (the VA) and myself. The base domain on our Google Workspaces got reefed from us in August last year by our own registrar, and I had to scramble to completely re-establish the Google Workspaces on our actual main domain (youdigital.com.au) whilst lodging complaints with the AU regulator, etc. Back in August 2024 is when all that went down, and I have not received an email back from
[email protected] (or any other address) since, but I was getting the marketing emails from Aaron at least (with reply-to being
[email protected]) up until October 24th. I've only just discovered the tfm@ group email, and deleted it as I wasn't getting them. I can't help but wonder if someone was tidying up your CRM and merged contacts for me, and now tfm@ is now my main email for replies (at least in the support system), even though its not where I send from (it is now reinstated as an alias address that comes directly to me, just in case). I'm definitely not receiving replies though - not in spam, or anywhere else. I'm usually checking spam at least a couple of times per week too - and never delete anything that isn't. Well, not for at least 10 years anyway. Without posting my email addy publicly on this thread - at least to request a specific checkup at your end, and without being able to DM with Tiffany here on skool, what's the best way to get this sorted? DM with you? Add you and/or Tiffany on Facebook, at least temporarily, or a WhatsApp channel? - at least to get this sorted. Perhaps a carrier pigeon? (still faster than DHL).