📊 Everyone tells med spa owners to “track your KPIs.” But what exactly is a KPI? A Key Performance Indicator (KPI) is simply a number that tells you how healthy your business is and whether you’re moving toward your goals. In a med spa, there are hundreds of KPIs you could track. The mistake is trying to track all of them. If I had to start with just five, I’d recommend: • Consultation conversion rate • Patient retention rate • Revenue per patient • Revenue per provider • Profit margin What KPI do you track most closely in your practice? Or, if you’re just getting started, which one do you think is most important?

I'm going to be breaking this down step-by-step: Systems Retention Strategies Pricing Staff Structure Growth Strategies Stay Tuned- more coming soon.

I’ve built and operated successful med spas, helped other practices grow through consulting, and spent decades in the aesthetics industry. I’ve seen what works, what doesn’t, and most of the mistakes that can cost a practice time, money, and growth. What’s the biggest challenge you’re facing in your practice right now?

Welcome to the group! I’d love to know:What’s the biggest challenge in your med spa business right now? • Getting new patients?• Consult conversions?• Staffing?• Retention?• Marketing?• Profitability?• Social media? Drop it below

Start with this video If your consults aren't, this is where your biggest revenue leak is _how to fix it.