Daily tension. Finger-pointing. Delayed cases. In this SPD911 replay, we show leaders how to reset the SPD–OR relationship without losing safety, standards, or respect. 🎯 What we cover: • Stopping daily firefights & blame games • Handling canceled cases & scapegoating • Escalating OR errors the right way • Educating OR without sounding condescending • Building credibility with surgeons Watch the full replay here 👉 https://www.youtube.com/watch?v=t9eMvk52BqM