Hi there. I ran a second Amazon ads video for the same book. The first one didn't really do anything, so I wanted to try again. But I noticed that 1.5 credits disappeared from my spare credits at the same time as ticking down 1.5 from my monthly credits. That didn't look right so hoping you can take a look. Thx!

Still looking for a response on what to do here... Sonder uploaded my manuscript, uploaded and accepted my video, started to read... then rejected the pdf. Is there a preferred size limit for pdfs? Is it ok to submit compressed pdfs?

Hi Mike, Lexi, team... Few observations FWIW. 1) I'm finding no sound on my videos. It was there for the Amazon one but I've generated two in past two days with no sound for either. 2) I slightly changed my CTA a bit, but the original one written for me sticks in the notes below the script. You may want to keep original regardless but wasn't sure if aware. 3) I tried running a second video forgetting I could only do one a day. That vid got stuck in the system somewhere. So, my dashboard is treating it as if it was already done and that format is not an option for me to run again now. Totally get and respect the lock to make sure we do different ones before settling in on a type... but figured you'd want to know that mine got stuck in no man's land. So, while it says I ran it, I never saw/got it. Hope that's helpful. Very pleased with what I'm seeing. What is the story with sound? It's supposed to be there, yes? Could it be related to my slightly editing the script that something is getting rejiggered and no sound runs? Cheers, Debbie

Sonder uploaded my manuscript, uploaded and accepted my video, started to read... then rejected the pdf. Admittedly I jused the larger size pdf. Thinking it would be helpful given the large number of images. I'm curious if the format of question and answers on a variety of topics is the problem or the actual size of the pdf. Help please.

Are Amazon ads meant to use B-roll every time? Mine had none and my hero shot makes my book look teeny. Had a few other misses as well but it was still a great first shot. Thanks!