The Neighborhood Adjusters Story
BORN FROM A STORM. BUILT TO DEFEND. In 2017, Hurricane Harvey swallowed Houston. Entire neighborhoods vanished under water. Lives flipped overnight. Mine included. I wasnât just another policyholder. I was a victim of âBig Insurance.â I watched my neighbors get ignored, stalled, and strangled by a process designed to help them. The options out there were broken. So I did the only thing that made sense: I became a licensed property claims adjuster. I built the solution I wish existed back then. That solution became The Claims Dept. WHERE WE STAND TODAY From those first days in Texas, weâve now represented more than 5,000 homeowners and delivered over $25 million in settlements across 27 states. Wildfires in California. Flooding in Florida. Derechos in the Midwest. Ice storms in the Northeast. Every disaster, every home, every fightâit matters WHAT WE BELIEVE The insurance system wasnât built for you. It was built to protect their bottom line. We exist to flip that script. Weâre not paper pushers. Weâre not âniceâ adjusters. Weâre advocates. Weâre interpreters. Weâre fighters. A claim shouldnât just close. It should close fairly. It should close fast. And it should never take a lawsuit to get what you already paid for. OUR PROMISE BUILT FOR PEOPLE. NOT FOR CARRIERS. We arenât owned by insurers. We donât play nice with underwriters. We tear through red tape. Every claim is personal. Every estimate is battle-tested. Every deadline is a line in the sand. Weâre built for the family who just wants to move forward. For the single mom balancing kids and a flooded bathroom. For the retired couple in a wind-torn home filing their first claim in 40 years. Weâre The Claims Dept. We donât just handle claims. We close them. OUR ROOTS, OUR REACH Our team is boots on the groundâadjusters, former contractors, policy nerds, restoration experts. Weâve trained in catastrophe zones, educated thousands of homeowners, and restored dignity where the system failed. Even as we grow, our focus stays tight: