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Owned by Dana

A field guide for operators supporting visionary founders. Learn how to manage chaos, navigate leaders & create order in businesses that resist it.

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2 contributions to You're the A**hole-Operations
Every founder says they want want feedback. Until they get some.
👇 Operators: What's a piece of feedback you've held back because you knew it wouldn't be well received? Let's hear the real stories. #YoureTheAHole
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Every founder says they want want feedback. Until they get some.
Marshmallows don’t make money. They make s’mores.
If you’re acting like a marshmallow with your business and finances — avoiding hard decisions, overpromising, and undercharging — your team pays for it. I’ve said this for years: The moment you’re responsible for putting food on someone else’s table, you have an obligation to make better business decisions. As a solopreneur, your mistakes mostly affect you. As a business owner with a growing team? Your decisions have consequences. Real ones. Because someone is: • Counting on that invoice getting paid • Planning their month around your agreement • Trusting you to operate like a professional And when you don’t? You’re not “figuring it out." You’re not “just growing.” You’re the A**hole. Let’s look in the mirror for a second… Are you guilty of: • Paying late • Requesting work you can’t afford • Cancelling or rescheduling constantly • Changing scope mid-project • Asking your team to “believe in the mission” • Avoiding collecting from clients who owe you • Continuing to serve non-paying clients • Prioritizing other expenses over your team That’s not scrappy. That’s irresponsible. Leadership isn’t just vison. It’s stewardship. And if you can’t manage your money — and understand how your behavior affects the weather of your business — you don’t get to manage people. If this hit a nerve, good. That’s usually where the real problem is.
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Marshmallows don’t make money. They make s’mores.
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Dana Luparello
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3points to level up
@dana-luparello-7230
Professional overthinker turned bottleneck breaker; Opinionated, caffeinated, and unapologetically me!”

Active 21d ago
Joined Aug 28, 2025
Ohio