“That tiny crack costs me what?” Ok git ‘r done!

So I’m transitioning into flat rate pricing- but thought I’d check with you all on my process… For completely new clients that want us to check out the system and do kindof a generic check, adjustments, and come up with a game plan for optimizing it- I’m calling it an Audit and charging a flat rate (per so many zones). For a call for fixing a problem- I’m charging a flat service call fee, then adding to that each ‘line item’ that needs to get resolved (replace head, repair lateral line, replace diaphragm, etc…), and then (if applicable) have the list approved and do the work. For some jobs that are ‘complete unknowns’ like searching for a pipe through a forest of tree roots, or chasing wire issues through 2 acres of property that had 8’ deep excavation for septic destroy everything- we go back to a time & materials charge Here’s where I feel like I’m missing something: with dozens, if not hundreds, of long time clients with properties that we know very very well- often we know exactly what to fix when the call comes in. I lean toward waiving the service call fee on these since we can come right in and address the problem without any effort diagnosing. How do you all address this? Or, other times, we might be trouble shooting an issue that requires several visits- sometimes just showing up for a few minutes to test something, or making sure the adjustments we made are having the correct effect. It’s really easy to eat up half a day on some of these type stops, but can’t justify a full service call. (I suppose I just need to build into the job a price for follow up visits?) Also- do any of you list your flat rate pricing on your websites or show pricing to clients? I love being transparent, but also know that it can backfire and you get people trying to “work you” around your own pricing… Sorry super long post!

And we actually had already covered up two more pipes running deeper to the left. I called this the spaghetti special. 1 1/4” broken pipe fix. All this buried where there used to be Aspen… so there was that.

What would you with these guys? Aside from scrapping it completely?

🚨 THE SPRINKLER GAMES ARE COMING. 🚨 2027 is going to be DIFFERENT. We're building something the irrigation industry has never seen before... 🏆 The Sprinkler Games. Imagine testing your skills against sprinkler techs and business owners from all over the country. 💥 Speed challenges. 💥 Repair competitions. 💥 Troubleshooting battles. 💥 Team events. 💥 Business challenges. 💥 Epic prizes. 💥 FREE swag. 💥 Bragging rights for an entire year. Whether you're a rookie trying to prove yourself or a seasoned pro who's been fixing sprinklers for 20+ years... This is your chance to show what you've got. Our goal is simple: 🔥 Make learning FUN. 🔥 Push everyone to become better technicians. 🔥 Build the strongest sprinkler community in the country. 🔥 Crown the best of the best. This won't just be another training event. It's going to be an EXPERIENCE. We're already dreaming up challenges that will test speed, accuracy, problem-solving, teamwork, and real-world irrigation knowledge. And yes... The winners are walking away with some awesome prizes. 😎 👇 Drop a comment below... If you could create ONE event for the Sprinkler Games, what would it be? Let's make 2027 legendary. 🚀💧 CHECK OUT THE SPRINKLER GAMES CLASSROOM FOR DETAILS!