I am having a hard time with this reconstitution of the powder in the vile. I’m on my second try actually third try I originally got two vials of 10 mg one for my husband one for myself. Both of them were particulate and really never cleared up and never dissolved totally. I just received another vile from my distributor. I FaceTime with him as I was doing it to make sure I did it right and he watched everything and I did what I was supposed to do and it’s doing the same thing. What am I doing wrong?