Yesterday we covered three critical operational areas: • Standard discharge protocols & building structured aftercare pipelines • Contractor vs employee classification basics • Documentation risk (the biggest vulnerability for most RNs) Key reminders: ✔ If it’s not charted, it didn’t happen ✔ Aftercare should be a system, not a single message ✔ Written contracts protect everyone ✔ When in doubt — chart it out The businesses that last long-term are structured, documented, and system-driven. Replay + resources attached in archived session 📎