Activity
Mon
Wed
Fri
Sun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
What is this?
Less
More

Owned by Kate

RIA Operators

1.1k members • Free

Welcome! 👨‍👨‍👧‍👦 Network 🧠 Get advice 💻 Learn new tech 📈 Grow

Simplicity Ops Partners

163 members • Free

Improving the lives of financial advisors and the teams that support them, with simple systems and standardized operations!

Memberships

AdvisorTechBook LIVE 🎙️

133 members • Free

Kollege

1.2k members • Free

Partners

22 members • Free

Incubator

64 members • Free

Back Office Heroes Community

181 members • Free

119 contributions to RIA Operators
Webinar Ideas - Feedback Needed
We’re starting to plan out some upcoming webinars for the community and would LOVE your input!! What topics would actually be most helpful for you and your team right now? A few ideas we’ve been tossing around: • CRM best practices workshop • Workflow design + operational efficiency • Building a proactive client experience • Leveraging your CRM during the great wealth transfer • Cybersecurity best practices for advisory firms • Compliance conversations • OCIO Partners • Panels with other industry experts • Team training + adoption strategies • Data integrity + CRM cleanup But honestly… we want to build content around what YOU want to learn more about. So tell us:What operational, technology, or growth topics would be most valuable for us to cover? Drop your ideas in the comments below 👇
Who does your IT?
Hi -- we are a 4 person office atm, but growing. We are using godaddy for our M365 subscriptions. They are a hot mess when anything goes wrong - and we are interested in getting off their platform. This will involve defederating and then figuring out if we self manage subscriptions and storage/backup. I am debating between hiring a CSP or doing this myself. I've identified one CSP but would like alternatives to review and don't find any that seem reliable. Any recommendations or experiences to share?
1 like • 28d
Talk to @Orlando Hunter ! He is the best in this space. Specializes in cybersecurity for RIAs. He is super knowledgeable and an absolute pleasure to work with!
Job openings
Was I imagining things, or was there a site we could post job openings on?
1 like • 28d
We used to have a job board back in the day, you are not imagining things :) tagging @Amy Kizer to help direct you to the right place!!
Anniversaries Gifts for Employees
Are other RIAs doing anything for Employees for 1, 2, 3, and 4 Year Anniversaries and for the Milestone Anniversaries of 5, 10, 15, 20 and 25 years
5 likes • Jan 6
Love this question and yes, many firms do this. But here is my take... the ones that do it best pair anniversary recognition with actually knowing their people. Tracking more than just start dates (favorite restaurants, hobbies, travel interests, preferred recognition style, family milestones) allows firms to make these moments personal instead of generic. The elite firms store this in a simple “team profile” in their CRM and update it during onboarding and 1:1s as they learn more about their team mates. A few gift ideas we see work really well: - A favorite local restaurant or experience (chef’s tasting, spa day, concert tickets) - Extra PTO tied to something meaningful (trip, new baby, life event) - A curated box around a hobby they love (coffee, golf, fitness, books) - A handwritten note, a public shout out from leadership calling out their impact When recognition is intentional and systematized, it strengthens culture and retention without needing to be extravagant.
0 likes • Mar 18
@Lauren Linn WHAT A GREAT GIFT!!! Love this idea! Will be sharing this with our clients! Hope you have a great trip ;)
CSA Education/Training
Good morning everyone: Question regarding certification/education training for incoming CSAs. To increase financial literacy and answer the "why" question surrounding the role, has anyone utilized any third party educational trainings? Like an FPQP certification course? As another example, I found a Client Service Certificate Program through Advisory Education Partners, but reviews were limited. Curious to hear what others firms are doing.
1 like • Mar 7
We are rolling out the Simplicity Ops Academy next month to provide training to help create exceptional CSAs. Here is an overview of what we are working on.
1-10 of 119
Kate Guillen
5
207points to level up
@kate-guillen-1490
Founder of Simplicity Ops - We teach financial advisors how to run better businesses

Active 3h ago
Joined Sep 30, 2022
Carlsbad, CA
Powered by