Hi Everyone! I had created two general videos that I believe can be used during introductory training for all departments. You'll find the videos under the Guesty classroom but for quick access you can check them out here: New Owner Portal overview Guesty Calendar view I also have the downloaded versions if needed.

@Joyce Stephanie Malones @Chaicyl Andamon ALL 3 GUESTY TRAINING SESSIONS UPLOADED. Please catch up by December 19th at the latest. We will begin integration on the 20th at which time we will be managing reservations on both softwares (Hostfully and Guesty) until the integration is complete. Please familiarize yourself with the software as much as possible.

@Joyce Stephanie Malones @Chaicyl Andamon Please watch the first onboarding session with Guesty Here: https://drive.google.com/file/d/1TvnmXGU0vySOXFxYHF3Ntp4lXf5xL4XU/view For future reference this link can also be found in the classroom under HOSTFULLY & CUSTOMER SERVICE > Guesty

@Mike Adams @Chaicyl Andamon & Azad : Please note that the step by step payment processing details have been uploaded under the Classroom: Hostfully and Customer Service > Payment Processing Overview

@Mike Adams I've started building out the customer service/hostfully training - HOSTFULLY INBOX REVIEW has a video and PDF uploaded: https://www.skool.com/smartstaysintl/classroom/389224f7?md=dec1388482154449bc5dc43b370af446