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2 contributions to Brendan's AI Community
Voiceflow - Exiting agent step when there is repeated caller silence.
Hello all! Has anyone found a reliable way of exiting a Voiceflow AGENT step into an END step to terminate a call when the user is silent / not responsive? The agent seems to get stuck in an ongoing loop of asking whether the user is still there without moving on to the END step. I'm aware there's a global 3 minute timeout but I'd prefer not to to have to wait 3 mins before ending the call. Any suggestions would be much appreciated. Cheers!
0 likes • 29d
Thanks @Brendan Jowett. The end node can be added as a follow-on step from the Agent. The challenge is triggering the flow to leave the agent node and jump into the end node. I'm investigating a few alternatives.🙂
0 likes • 28d
Thanks @Outmani Abdelouahed for the recommendation. I appreciate it. 💪🏾
I Built An AI Receptionist For A Dental Clinic (No-Code)
Learn how to build the ultimate AI Voice Agent for a dental clinic. This intelligent receptionist will be available 24/7 to handle calls, book appointments, transfer emergencies, answer common questions, and even collect information from potential job applicants—automatically storing it in a database. Check it out 👇
1 like • Jun 10
Nicely explained @Brendan Jowett . Thank you. Are all parts of the build (Retell AI / LLMs used by Retell / Make.com / Google Sheets) processing the Protected Health Information (PHI) data in a HIPAA compliant way?
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Brian Downer
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@brian-downer-7413
https://denta.bot - I help Dentists Modernise & Automate

Active 20h ago
Joined Jan 21, 2025
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