What type of agent are you building? Let me know so I can better tailor my suggestions

@Mike Major Mmm, that shouldn't be too hard. Easy to set up from what am hearing about retell. Vapi is good in that too

@Christopher Messenger Glad I could help

And lastly from my research, Gotchas and Considerations - Regulations and Approvals: Telecommunications is a regulated industry in Kuwait, overseen by the Communications and Information Technology Regulatory Authority (CITRA). Be prepared to provide identity verification and proof of business registration documents. - Number Portability: Mobile Number Portability (MNP) is available in Kuwait, but specific conditions apply, such as the number needing to be active for a certain period. Check with your provider and Twilio support for your number's eligibility. - Documentation Timelines: The porting process involves coordination between multiple carriers and can take time, sometimes weeks, especially for landlines. - Twilio Compliance: You may need to create and validate a "Regulatory Bundle" in Twilio to use local Kuwaiti numbers, even if you are porting an existing one

Please note these are just my research from what I was able to put together, I hope it helped a little bit. Just trying to help!

MVP (Minimum Viable Product): Validate the Concept - Goal: Answer basic FAQs (hours, location) and perhaps a very simple ordering flow for a few popular items to prove the value. - Stack: Use a managed, no-code/low-code platform like Retell AI or Vapi that handles much of the complexity, allowing you to launch in days or weeks. - Focus: Iterate on the conversational logic. Use call logs to find where users get stuck or where the AI misunderstands intent, and refine your prompts Production: Scale and Reliability - Goal: Handle the majority of calls (over 90%), manage complex orders with modifiers, support multiple languages seamlessly, and integrate deeply with your POS and kitchen display systems. - Stack: This might involve moving to more robust, potentially open-source or enterprise-grade platforms (like those from Hostie AI or PolyAI) for better control over performance, latency, and compliance at scale. - Focus: Optimize performance metrics, ensure 99.9% uptime, implement robust monitoring/analytics, and build comprehensive unit tests for your conversation flows.

Happy if this helped you. @Uday Lakkineni

@Tanner Waxman Hey Tanner, the "application error" when using an ElevenLabs Initiation Data Webhook Override is usually a configuration error on the receiving end (your server or workflow) or a mismatch in the webhook settings

I'm assuming you've already solved this, so let me stop here.