Not the theory. Not the script. The real bit you hesitate to admit or might be struggling with. For some people it's........... - Picking up the phone ☎️ - Losing control in the call or the meeting 😱 - Being ghosted 👻 - Knowing the questions to ask ❓ - Stopping the “performance” voice (over talking) 😗 Drop it below in one sentence. No judgement.