When someone tells me how their week "usually" goes, I get a story. When I ask about the last time it happened, which day and what they opened first, I get what actually happened. Those are rarely the same thing, and the gap between them is where the real problem sits. So I made one page to keep beside me on discovery calls, with coaches, teachers, anyone who wants help with their week. It's attached: a square preview, then the full sheet (it prints on US Letter). The moves are adapted from Jake Van Clief's discovery drill, and the layout is ours. 𝗧𝗵𝗲 𝘁𝘄𝗼 𝘁𝗵𝗮𝘁 𝗰𝗮𝗿𝗿𝘆 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 Step 2: "When was the last time it happened? Walk me through that one." Step 3: "Any other time it didn't work?" Ask it twice. Then say nothing. I've told yoga students for years that silence draws attention to your voice. On a call it does the same for theirs. It gives them room for the one they nearly kept back. 𝗛𝗼𝘄 𝘁𝗼 𝘂𝘀𝗲 𝗶𝘁 Go in order, one to six. Write their cost in their exact words. Don't bring up AI or any tool; let them get there. Step 6 is only for someone who asked for help or showed you a real problem, and it has a blank where your own price goes. After the call, take two minutes: write "not asked" beside anything you skipped, because a blank reads as "no" next week. 𝗪𝗵𝗲𝗿𝗲 𝗜 𝘀𝘁𝗶𝗹𝗹 𝘀𝗹𝗶𝗽 Without the page in front of me, I drift back into "so how does it usually go?" That's the whole reason it's one page. 𝗧𝗿𝘆 𝗶𝘁 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸 On your next conversation with a client or student, swap one "usually" for "when was the last time?" and notice what changes in the answer. Which step would be hardest for you to say out loud?