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Dispatcher University (Free)

18.1k members • Free

8 contributions to Dispatcher University (Free)
🛑 When to Fire a Carrier (and How to Do It Professionally)
Hey Everyone 👋, So not every carrier is worth keeping. And as a dispatcher, your peace of mind and business growth depend on who you work with. Here are 5 signs it might be time to part ways with a carrier; and a framework for doing it the right way 👇 🚩 Red Flags It’s Time to Let Go: 1. Consistently Late or No-Shows: Your reputation with brokers is on the line. 2. Disrespects Your Time or Effort: Constant arguments, second-guessing rates, or ghosting after you book them a load. 3. Poor Communication: You’re chasing them down for updates or check calls. 4. Blames You for Everything: Instead of working as a team, they point fingers. 5. Refuses Good Loads Repeatedly: You bring them fair, well-paying options, and they still say no to everything. 🧠 The Reality: You’re a business. You can’t scale or grow if you’re constantly stressed managing drivers who don’t respect the process. Dispatching is already tough; don’t make it harder by holding on to dead weight. ✅ How to End the Relationship Professionally: 1. Have a Direct Conversation: “Hey [Carrier Name], I think we’re not aligned in how we work, and I don’t want to waste your time or mine. I’m going to step back from dispatching you moving forward.” 2. Keep It Respectful: Don’t get emotional; even if they do. Stay calm, firm, and professional. 3. Document Everything: If things go south, always protect yourself. Save texts/emails and note load issues. 4. Update Your Broker Network: Let brokers know privately if that carrier caused issues — it helps protect your reputation. 💬 Final Thought: You can’t build a solid business with shaky partnerships. Sometimes the best move for your dispatching future is to let go of the wrong carrier — so you can make room for the right ones.
2 likes • Apr '25
@Syed Abbas Thanks for the info. Who'd have thought a carrier wouldn't want to fully cooperate with their dispatching team!😞
👋 Hi, I’m Ivan!
I have experience as a former truck driver, and I’m now starting my dispatch business. My goal is to establish a 10-15 person team within the next 3 months for dispatch services. I’m excited to connect, learn, and grow with this community!
0 likes • Apr '25
@Ivan Madan Wow! That's pretty ambitious. Lots of luck to you. We're here to help anyway we can.
Load Board
you can use this loard board, its free you dont need a MC# ... its good to practice and get familiar with booking a load, #homework pretend you have a dry van truck, get it from California to Washington, best rate. https://www.landstaronline.com/loadspublic whats your ideal niche?
Poll
17 members have voted
3 likes • Apr '25
Another great tool to have. Thanks for sharing.
The website for Cold Calling.
Hey folks, I found a website where you can find US trucking companies and registered carriers/drivers with phone numbers. I believe this will be useful info for beginners like me. 🙂 USA Trucking Companies Let me know down in the comments if you find this info helpful. 🤠
The website for Cold Calling.
2 likes • Apr '25
@Malkhaz Dalalishvili That is an incredible resource to have in this business. Thanks for sharing that.
Hiii
Hi! I'm new here. I've been offered a great opportunity to work with a lot of trucks but I'm afraid the shoe may not fit 😂. I first started working a little over a month. And since getting into the business (it's my father's company) his trucks started making about 3k more per week per truck. I've built relationships with a few brokers now. My father let one of his trucking buddy, who has a large dispatching company, know that and now I'm being offered to work with them. Dad is over the moon, but frankly I'm very nervous. I've only managed his trucks with his guide and one other dispatcher and this company is offering me to dispatch for 15 trucks. Now I feel that my 'knowledge' is not up to the task, you know?
1 like • Apr '25
@Michelle Larrain Having this type of opportunity where we have sooooo much business from the gate we're not really sure if we can handle it all, is a "problem" we're all dreaming about having one day. Best of luck to you. I'm pretty sure you'll do well.☺️
1-8 of 8
Antoine Pierre-Pierre
3
45points to level up
@antoine-pierre-pierre-1454
A lover of aviation for as long as I can remember. Also the beneficiary of a diverse background in broadcast, aviation, ocean shipping, and trucking.

Active 356d ago
Joined Apr 2, 2025
New York, NY
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